FAQ's

Payment Options for Your Order

What payment options are available?

You can make your purchase on the website using your credit cards through PayPal.

Do the prices include VAT?

Yes, our prices already include the VAT percentage.

How long does it take for my order to arrive?

Our delivery times range up to 3-5 business days.

How can I track my order?

We send you the tracking number to follow your order via WhatsApp or email. If you haven’t received it, please contact us to request it.

What are the shipping options and their costs?

Shipping within the United States costs $30 USD, while international shipping costs $40 USD.

What should I do if my item arrives damaged or defective?

Contact us as soon as possible by following the steps outlined in our exchange and return policy.

How can I contact customer service if I have any questions or issues?

What should I do if I want to change the delivery address or made a mistake during the purchase?

You can contact us at holamdcr@gmail.com or notify us as soon as possible via WhatsApp by clicking here.

What should I do if my order arrives incomplete?

You can contact us at holamdcr@gmail.com or notify us as soon as possible via WhatsApp by clicking here.

Can I cancel or modify my order after it has been placed?